General Terms and Conditions of Sale

The site is the property of the company SARL PRO DISTRI VAR
in its entirety, as well as all the rights relating thereto.
Any reproduction, in whole or in part, is systematically subject to the authorization of the owners.
However, hypertext type links to the site are authorized without specific requests.

Article 1 - Price
1.a - The prices of our products are indicated in euros all taxes included, excluding shipping costs and are valid as long as they are present on the screen.
1.b- All orders are payable in Euros.
1.c - The BIOCBIO online store reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices in force at the time of the recording of the orders, subject to availability on that date.
1.d - The products remain the property of the BIOCBIO online store until full payment has been received.

Article 2 - Order
Orders must be placed on the website:
https://www.biocbio.fr or https // www.biocbio.com
The contractual information is presented in French.

Article 3 - Validation
When you click on the "Validate" button after the ordering process, you declare to accept this one as well as the entirety of these General Conditions of Sale fully and without reserve.
The data recorded by the BIOCBIO online store constitutes proof of all transactions between the BIOCBIO online store and its customers and only these data are valid in the event of
a dispute between the BIOCBIO online store and its customer.

Terms of delivery
Deliveries in France and abroad are made by La Poste (or any other partner selected by biocbio.fr)

For individuals *,
delivery costs are offered by biocbio.fr from an order amount of 45 euros. * country concerned France excluding all other countries.

For professionals ** (also called resellers) registered in the trade register * or profession *, liberal profession *, association *, administration *,
delivery costs are offered by biocbio.fr from an amount of 350 euros excl. .Biocbio.fr reserves the right to accept or not the said professionals.
The latter must provide all supporting documents requested by biocbio.fr. Otherwise the professional status cannot be claimed.
** countries concerned only France, Belgium, Luxembourg, excluding all other countries for which the postage charge does not apply.

In case of dispute, damaged or missing products, the customer must within 24 hours, send an e-mail to contact@biocbio.fr mentioning the name,
brand and price of the missing or damaged product.

Article 4 - Order cancellation
The BIOCBIO online store reserves the right to cancel any order from a customer with whom there is a dispute over payment for a previous order.

Article 5 - Availability
In the event of unavailability of a product after placing your order, we will inform you by email as soon as possible and you can, if you wish, cancel your order.

Article 6 - Payment
1 ° - The regulations
Payment for your purchases can be made by check (bank or postal check), by credit card (Visa, Mastercard, Carte Bleue) or by bank transfer.
The card is only debited when the order is shipped.

In the case of payment by Check, the BIOCBIO online store will proceed with the delivery after receipt and cashing of your Check
(for any payment by Check for an amount greater than 150 € incl. Tax, attach a photocopy of your voucher. identity).
We draw your attention to the fact that this method of payment slows down the process of processing your order.

2 ° - Return Products
We accept the return of any item purchased on biocbio.fr if it is shipped within 7 days from the date of receipt of your order. To be refunded as soon as possible,
be sure to return the items to us as soon as you decide not to keep them. The shipping costs of the return package remain your responsibility.
The initial delivery charges are not refunded.

The products must be returned to BIOCBIO in perfect condition for resale, in their original condition (packaging, accessories, instructions, etc.), duly sealed, and accompanied by the return authorization.

To return an item, simply follow the following instructions:

a- Please send a message to BIOCBIO Customer Service Contact

To return an item, you must first contact the company sarl PRO DISTRI VAR to obtain a return authorization.
You can reach us by email at contact@biocbio.fr, specifying the order number and the reference of the item (s) concerned as mentioned in the delivery note.

b- Return Products by Post
Once the return authorization has been obtained, you will send the package concerned to the following address:

SARL PRO DISTRI VAR
59, avenue Gambetta
83500 La Seyne sur Mer
France

Please note that we do not accept parcels sent postage due, or parcels that are not accompanied by a return authorization.

It takes approximately 30 business days for us to process your refund request.
We will notify you by e-mail or telephone of the follow-up of your request.
The refund will be made by credit card or check (depending on the payment). For any further information, contact our Customer Service.

Trades/exchanges
At the present time, you cannot exchange a product purchased online on Biocbio.fr.
You must return the products and then place a new order.

Article 7 - Security
Our site is the subject of a security system . We have adopted the E-transaction process of the BPCA (Banque Populaire de la Cote d'Azur).
To protect its customers against a possible intrusion, the BIOCBIO online store does not store credit card numbers on its computer servers. Bank card numbers are processed directly by our Bank.

Article 8 - Delivery
A- General
Products purchased on the BIOCBIO online store are delivered by post in Colissimo with tracking, courier transport for mainland France, Monaco, Andore, Corsica and international Colissimo for Europe according to the conditions indicated on the home page under the link.

Article 9 - Right of rectification
I - You have 14 days from receipt to return the product that does not suit you: the price of the product (s) purchased will be refunded upon receipt by the store. BIOCBIO online, within 15 days for card payments and 30 days for payments by check. The shipping and return costs are your responsibility.
The products can be sent to sarl PRO DISTRI VAR - 59, avenue Gambetta - 83500 La Seyne sur mer- FRANCE.
This right of return can only be accepted for complete products, in their original condition (packaging, accessories) with the original of the purchase invoice. Items returned incomplete, damaged, damaged or soiled by the Customer cannot be taken back.
II - No cash on delivery will be accepted for any reason.

Article 10 - Customer Service
For any information or question, we are at your disposal:
Address: SARL PRO DISTRI VAR - 59, avenue Gambetta - 83500 La Seyne sur mer- FRANCE

Article 11 - Intellectual property
All texts, comments, works, illustrations and images reproduced on the "BIOCBIO.fr" site are reserved under copyright as well as intellectual property and for the whole world.
As such and in accordance with the provisions of the Intellectual Property Code, only one is authorized to use for private use subject to different or even more restrictive provisions of the Intellectual Property Code.
Any other use constitutes an infringement and is sanctioned under Intellectual Property without prior authorization from BIOCBIO.

Article 12 - Liability
The products offered comply with current French legislation and standards applicable in France. The photographs, texts, graphics, information and characteristics reproduced and illustrating the established products are indicative.
Of course for any questions about the products you can contact us by Email: contact@biocbio.fr
The BIOCBIO online store can not be held responsible in particular in the event of out of stock or unavailability of the product, force majeure, disruption or total or partial strike including postal services and means of transport and
/ or communications, flood, fire and in case of obvious error.

Hypertext links may refer to sites other than the "biocbio.fr" site or come from other sites.
The BIOCBIO online store declines all responsibility in the event that the content of these sites contravenes the legal and regulatory provisions in force.
The views, comments and any other information published on this site are only intended to provide information to visitors. In no way should these views,
comments and information constitute a recommendation for treatment (preventive or curative), a prescription or a diagnosis, nor should they be intended as such.
In the event of significant discomfort or illness, first consult a doctor or a health care professional who can assess the assessment of your condition.
Although we proceed with prudence and diligence concerning the accuracy of the information made available on this site,
we assume no responsibility for the consequences that the use of this information could have.

Article 13 - Guarantee
Products purchased on the "biocbio.fr" online site give the right to the legal guarantee against hidden defects. To be able to benefit from the product warranty, it is essential to keep the purchase invoice for the product.
The guarantees do not cover defects and their consequences linked to use not in accordance with the use for which the product is intended. (storage conditions). The consequences of exceeding the expiry date.

Article 14 - Applicable Law - Disputes
This agreement is subject to French law. In the event of a dispute, the tribunal of Toulon (France) will be competent.

Article 15 - Personal Information
The BIOCBIO online store undertakes not to disclose to third parties the information you communicate to us. These are confidential. They will only be used by its internal services to process your order.
Consequently, in accordance with the Data Protection Act of January 6, 1978, you have the right to access, rectify and oppose your personal data.
To do this, simply send us a request online at contact@biocbio.fr or by mail (sarl PRO DISTRI VAR - 59, avenue Gambetta - 83500 La Seyne sur mer - FRANCE.)
Indicating your last name, first name, address and if possible your customer reference.

Article 16 - Legal Notice
The Site: http://www.biocbio.fr is a publication of:
sarl PRO DISTRI VAR
59, avenue Gambetta - 83500 La Seyne sur mer- FRANCE
Siret: 493 278 311 00029 - APE: 4636 Z
Intracommunity VAT: FR 35 493 278 311

For any request concerning a product, or for any suggestion, information, reaction concerning this site, you can contact us at: contact@biocbio.fr
The information disseminated does not engage the responsibility of Sarl PRO DISTRI VAR. We make every effort to keep them up to date and accurate.
However, we cannot guarantee them. Please report any errors or omissions to us by writing to:

sarl PRO DISTRI VAR - 59, avenue Gambetta - 83500 La Seyne sur mer - FRANCE.



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